Refund policy

 

REFUNDS, RETURNS & EXCHANGES

ALL SALES ARE FINAL. Chuzz Wrld does not offer refunds, returns, or exchanges for any products once an order has been placed.

Orders cannot be canceled, modified, or combined after they have been submitted. This includes changes to shipping addresses, product selections, sizes, quantities, or any other order details. Customers are solely responsible for reviewing and confirming all information before completing checkout. We will only ship orders to the address provided at the time of purchase.

If an error is made by Chuzz Wrld, we will review the issue and, if applicable, resolve it at our sole discretion.

DAMAGED, LOST, OR STOLEN PACKAGES

Once an order has been shipped and accepted by the carrier, responsibility for the package transfers to the shipping provider. Chuzz Wrld is not responsible for packages that are lost, stolen, delayed, or damaged during transit or after delivery has been confirmed by the carrier.

Any claims regarding lost, stolen, or transit-damaged packages must be submitted directly to the shipping carrier.

If your order arrives with an incorrect item or a manufacturing defect caused by Chuzz Wrld, you must contact us within 3 business days of the confirmed delivery date. Requests submitted after this period may not be accepted.

To help us review your claim, please include your order number, a description of the issue, and clear photos of the product and packaging. We reserve the right to determine the appropriate resolution on a case-by-case basis.